About the spa
Check-in
Please arrive 15 minutes prior to appointment to take full advantage of our facilities. Appointments begin promptly at the time scheduled. If you arrive late, the appointment is shortened to allow the technician to be on time for the next session.
Policies
In consideration of other guests, we ask that cell phones and pagers are turned off. Alcohol and smoking are not permitted. We encourage the use of your in-room safe deposit box.
Therapists
You may request a male or female therapist, however, we cannot guarantee the availability of any particular therapist. All of our licensed therapists are properly trained to ensure your comfort at all times.
Special Needs
Please advise upon booking of any allergies, ailments or disabilities, especially if you have high blood pressure or you are pregnant.
Clothing
Club Olympus Spa & Fitness will provide you with a robe, towels and slippers for your comfort. Please wear beachwear in the pool area and on the roof terrace, and sports shoes and adequate sportswear in the gymnasium. Secure changing facilities are available, however Club Olympus Spa & Fitness is not responsible for any lost or misplaced items. Our masseurs are instructed to cover your body during the treatment.
Communication
Please communicate with your technician to ensure satisfaction and to customize your services to fit your needs.
Reservations
Advance reservations are strongly recommended – please contact the hotel concierge to request a treatment. Prices are subject to change without prior notification.
Cancellation Policy
One hour’s notice is respectfully requested for cancellation of scheduled appointments to avoid full charges being applied. Late arrivals will result in shortening or rescheduling of the appointment (charges may apply). For cancellation of day spas, 24 hours’ notice is required.